Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird crashes @ msvcp140.dll | ocoverlays.dll when saving any attachment - OK until 2 days ago.

more options

If I try to save an attachment or add an attachment Thunderbird flashes up a window for one second then crashes. It only started happening a couple of days ago.

Tried attachment extractor add on but same issue. In "Settings > Save files to >Browse" also crashes. crashes also in troubleshoot mode. latest version of Thunderbird.

last crash report : Crash ID: 6c97ce14-2f2f-4f09-9424-6c7780240608

If I try to save an attachment or add an attachment Thunderbird flashes up a window for one second then crashes. It only started happening a couple of days ago. Tried attachment extractor add on but same issue. In "Settings > Save files to >Browse" also crashes. crashes also in troubleshoot mode. latest version of Thunderbird. last crash report : Crash ID: 6c97ce14-2f2f-4f09-9424-6c7780240608

글쓴이 Wayne Mery 수정일시

모든 댓글 (2)

more options

That sounds more like an antivirus issue than a Thunderbird one.

Looking at the crash report it would appear the thread that is crashing has two libraries in use. One distributed by Microsoft as part of their development environment and another that is a part of own cloud that I think from what I just read shows the syncing icons when things sync. https://crash-stats.mozilla.org/report/index/6c97ce14-2f2f-4f09-9424-6c7780240608

Perhaps try reinstalling Thunderbird and owncloud, or uninstalling the owncloud and see if things change.

You might also want to try; Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX

more options

I did an update to Owncloud a couple of days ago so I'm pretty sure that's the cause thank you. Travelling at the moment but will investigate further ASAP.