Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

cannot fetch mail except at startup (115.12.1)

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: thelambking

more options

So I've had Thunderbird for a few years. I've always had my (multiple) email accounts set to both check for new messages at startup, and check for new messages every 2 minutes (I keep it open in the background so I can be alerted ASAP). However since the last 2 updates, I can no longer fetch messages either every x minutes, or manually (Get Messages does nothing), and the only way to get new messages is closing and restarting TB completely, defeating the point of having it open in the background.

I've tried: 1) unchecking both 'Check for new messages at startup' and 'Check for new messages every x minutes' = still can't manually pull in mail with Get Messages (the status bar says it's checking, but nothing gets pulled in unless I restart TB)

2) leaving ONLY 'Check for new messages at startup' OR 'Check for new messages every x minutes' selected = nope

3) starting and restarting both TB and my PC = nope

4) checking my antivirus isn't blocking anything = it isn't

5) checking all my email account server settings/passwords are correct = they are

6) testing out Betterbird with the same accounts and seeing if it's still an issue = this also affects Betterbird

7) checking my email accounts are working in other software like Outlook/webmail = they're fine, I can get email there normally

Any ideas as to how to fix this?

So I've had Thunderbird for a few years. I've always had my (multiple) email accounts set to both check for new messages at startup, and check for new messages every 2 minutes (I keep it open in the background so I can be alerted ASAP). However since the last 2 updates, I can no longer fetch messages either every x minutes, or manually (Get Messages does nothing), and the only way to get new messages is closing and restarting TB completely, defeating the point of having it open in the background. I've tried: 1) unchecking both 'Check for new messages at startup' and 'Check for new messages every x minutes' = still can't manually pull in mail with Get Messages (the status bar says it's checking, but nothing gets pulled in unless I restart TB) 2) leaving ONLY 'Check for new messages at startup' OR 'Check for new messages every x minutes' selected = nope 3) starting and restarting both TB and my PC = nope 4) checking my antivirus isn't blocking anything = it isn't 5) checking all my email account server settings/passwords are correct = they are 6) testing out Betterbird with the same accounts and seeing if it's still an issue = this also affects Betterbird 7) checking my email accounts are working in other software like Outlook/webmail = they're fine, I can get email there normally Any ideas as to how to fix this?

선택된 해결법

When I booted up today, for some reason I can get my mail every 2 minutes again, and it seems I can pull in manually again.

Not sure if any of the stuff I listed earlier helped, but hopefully it won't reoccur. I'll keep your suggestions in mind if it does, thanks.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

Change the 2 minutes to 15 minutes. Does that work?

Disable mail checking in your antivirus. Does that work?

도움이 되셨습니까?

more options

선택된 해결법

When I booted up today, for some reason I can get my mail every 2 minutes again, and it seems I can pull in manually again.

Not sure if any of the stuff I listed earlier helped, but hopefully it won't reoccur. I'll keep your suggestions in mind if it does, thanks.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.