Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Error Message for FireFox

  • 1 답장
  • 3 이 문제를 만남
  • 최종 답변자: NoahSUMO

more options

What does the following error message mean and how can the problem be corrected?

XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0

Thank you.

Nora Jones

What does the following error message mean and how can the problem be corrected? XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0 Thank you. Nora Jones

글쓴이 NoahSUMO 수정일시

모든 댓글 (1)

more options

I believe your Firefox was unable to update successfully and since not all of the files got upgraded, there's a mismatch between the old files & the new files causing that error.

Do you use a security software called ZoneAlarm or ZoneAlarm Extreme Security? It may be causing the problem. If you can find the option to "Clear Virtual Data" that should allow you to reinstall or update Firefox to fix that error message.

Instructions for "Clear Virtual Data" - should be in the Advanced section of ZoneAlarm's settings: http://download.zonealarm.com/bin/forcefield_x/help/wwhelp/wwhimpl/common/html/wwhelp.htm?context=ForceField&file=advancedsettings.html

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.