Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

No Firefox on my desktop computer in south east London UK

  • 2 답장
  • 0 이 문제를 만남
  • 최종 답변자: gartland44

more options

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

모든 댓글 (2)

more options

I admit to knowing nothing about Macs but the first thing I'd be trying to check is is it connected to the network at all. Do other internet programs work, things like e-mail clients or other browsers?

If you don't have any such things installed go to Applications > Utilities > Terminal and type ping 8.8.8.8. That will 'ping' Googles DNS server as a test. If that works then it MAY be a Firefox specific problem. If not it's the computer or OS.

See below for what good and bad results look like.

도움이 되셨습니까?

more options

To thepillenwerfer. Thank you very much for replying with the suggestion of what to do. I shall keep the reply for the future, After no internet overnight, the connection came back two hours ago with no indication as to why. This has happened before and I put it down to a problem of reception in south east London, England. The tests you have suggested will narrow down what is wrong when the internet fails again. Good wishes.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.