Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird freezes

  • 3 답장
  • 0 이 문제를 만남
  • 9 보기
  • 최종 답변자: Wayne Mery

more options

I'm running Thunderbird 128.5.1esr (64-bit) on Windows 10.

After it has been running for some time (usually half an hour), Thunderbird starts freezing up. It seems to be stuck at getting new messages from the server.

I can't close the window when writing a new message, I can't read e-mails and even closing Thunderbird doesn't work. I have to maually end the process in the task manager. CPU load and RAM are not affecter and all other programs on the computer work fine.

If I run Thunderbird in troubleshoot mode, these issues are not present. I have no active extensions (just one disabled), I'm using the default theme.

Any ideas what could be causing these issues or how to troubleshoot this?

I'm running Thunderbird 128.5.1esr (64-bit) on Windows 10. After it has been running for some time (usually half an hour), Thunderbird starts freezing up. It seems to be stuck at getting new messages from the server. I can't close the window when writing a new message, I can't read e-mails and even closing Thunderbird doesn't work. I have to maually end the process in the task manager. CPU load and RAM are not affecter and all other programs on the computer work fine. If I run Thunderbird in troubleshoot mode, these issues are not present. I have no active extensions (just one disabled), I'm using the default theme. Any ideas what could be causing these issues or how to troubleshoot this?

모든 댓글 (3)

more options

Can anyone give any sort of advice? I'm now on 128.6.1esr and the problem is still there. The only way Thunderbird functions normally is if I keep running it in troubleshoot mode. In normal mode, it freezes.

도움이 되셨습니까?

more options

Make a test by disabling hardware acceleration Settings > General > Network & diskspace > Indexing

도움이 되셨습니까?

more options

If Mapenzi's idea doesn't help ...

Using the most recent version of Thunderbird 128.6.x or 128.7.x, ...

Does problem change?

If it did not improve, please create a profile using https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.