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Inbox won't load, only cycles

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Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

글쓴이 Wayne Mery 수정일시

선택된 해결법

I tried all the suggestions, and finally created a new account key, and things are working perfect

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

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screen shot of page when cycling

도움이 되셨습니까?

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Hi,

Can you close that tab and select the tab with your inbox?

Rick

도움이 되셨습니까?

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it just cycles, and I can't click on anything . I can't even click the x to get out of it, I have to manually close it and it says reporting error to microsoft

도움이 되셨습니까?

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How big is the Inbox file in your comcast account folder? Go to your TB profile folder as described here https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird There go to Mail > mail.comcast.net > Inbox and look up its size in MB or GB. Delete the index file Inbox.msf and restart TB.

도움이 되셨습니까?

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선택된 해결법

I tried all the suggestions, and finally created a new account key, and things are working perfect

도움이 되셨습니까?

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