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Thunderbird

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  • 최종 답변자: DavidGG

tracey16
tracey16
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Hi, I have a persistent but intermittent problem sending emails. When an email decides it is not going to go a pop up appears and it says:

Sending the message failed. The message could not be sent because connecting to Outgoing server SMTP (failed). The server maybe unavailable or is refusing SMTP connections. Please verify your outgoing server (SMTP) settings are correct and try again.

Can you please advise how to resolve this issue?

Thank you. Tracey

Hi, I have a persistent but intermittent problem sending emails. When an email decides it is not going to go a pop up appears and it says: Sending the message failed. The message could not be sent because connecting to Outgoing server SMTP (failed). The server maybe unavailable or is refusing SMTP connections. Please verify your outgoing server (SMTP) settings are correct and try again. Can you please advise how to resolve this issue? Thank you. Tracey

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DavidGG
DavidGG
  • Top 25 Contributor
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The nature of the problem (the intermittency, in particular) is an indication that this could be caused by you using a VPN. Try turning it off if that's the case.

Read the following article to see other possible causes of the problem:

https://support.mozilla.org/kb/cannot-send-messages

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