Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

In the middle of a session all of my bookmarks disappeared, they won't restore, and I can't make new bookmarks.

  • 4 답장
  • 1 이 문제를 만남
  • 10 보기
  • 최종 답변자: Morbus

more options

I was using Firefox and my Bookmarks Menu had all of my Bookmarks (I used them several times). Later, during the same session I went to the Bookmarks Menu again to use another Bookmark and now all of my Bookmarks are gone. I also can't create new Bookmarks. How could they all of a sudden be gone if they were working just fine earlier in the session?

Operating system

Windows Vista

I was using Firefox and my Bookmarks Menu had all of my Bookmarks (I used them several times). Later, during the same session I went to the Bookmarks Menu again to use another Bookmark and now all of my Bookmarks are gone. I also can't create new Bookmarks. How could they all of a sudden be gone if they were working just fine earlier in the session? == Operating system == Windows Vista

모든 댓글 (4)

more options

Hi.

The most likely scenario is that a bookmark related extension you have installed caused some issue. Simply restarting the browser should fix the issue.

more options

Additional Troubleshooting Info: I also tried restarting my browser, restarting my computer, and all of the help options I could find on the Mozilla website, but still no luck.

more options

Please try to run Firefox in Safe mode (to disable extensions) to see if they come back.

more options

Thanks for all of your help! I ended up having to completely uninstall Mozilla Firefox from my computer. Then I reinstalled it and was then finally able to restore my Bookmarks (through Bookmarks / Organize Bookmarks / Import and Backup / Restore). I spent a good 3 hours on this!