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Firefox crashes when going back from in-browser PDFs

  • 3 답장
  • 3 이 문제를 만남
  • 4 보기
  • 최종 답변자: Moses

AnonymousUser
AnonymousUser
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Firefox crashes when I go back from PDFs open in the browser window using the Adobe Reader plugin. Both Adobe Reader and the plugin are up-to-date (v 9.3.2).

Crash ID(s)

bp-7033ae15-3d66-4fab-8e5c-e22e92100519

Firefox crashes when I go back from PDFs open in the browser window using the Adobe Reader plugin. Both Adobe Reader and the plugin are up-to-date (v 9.3.2). == Crash ID(s) == bp-7033ae15-3d66-4fab-8e5c-e22e92100519

모든 댓글 (3)

Moses
Moses
  • Moderator
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Hello.

Your crashes are causes by an old version of Adobe Reader. Please update it or uninstall to see if it fixes the crashes.

Thanks Moses Firefox Support

AnonymousUser
AnonymousUser 질문자
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Hi Moses,

Thanks for the suggestion. I was already using the latest version of Adobe Reader (9.3.2). However, I have just tried uninstalling and reinstalling Adobe Reader, and it doesn't seem to have fixed the problem - eg. Crash ID bp-e6bc9115-a03a-4f12-ab9e-a4cb72100520

Moses
Moses
  • Moderator
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Maybe this may be of help