Hello Puesh.

That is, indeed, a very low download speed. Does this download speed only happen on Firefox or also on Internet Explorer?

In any case, some servers may be slower than others, and although it's rare that any server is as slow as 3Kbps, it's still possible. Try downloading from microsoft.com, as their servers are lightning fast, most of the time, and will easily show an accurate measure of your real download speed.

Also, sometimes, ISPs (that's Internet Service Providers) sometimes advertise higher download speeds than the ones they actually provide. Check your country's legislation to know if you are being scammed or if you just didn't read the fine print in the contract or weren't aware of your rights.

speed internet