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I seem to have downloaded a malaware called Zugo and its wreaking havoc on Firefox in English..what to do..need help please

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  • 최종 답변자: TonyE

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I found the malaware Zugo in my add-ons and deleted that and then uninstalled it in programs..then rebooted... all was fine again ..this was on IE...but no wFireFox has it ..it's changed my email..my home page is noe Bing..but it not really Bing..it's Zugo.

My work website...won't function ..it's horrible..it's not just a change of home page..it affects everything...

I found the malaware Zugo in my add-ons and deleted that and then uninstalled it in programs..then rebooted... all was fine again ..this was on IE...but no wFireFox has it ..it's changed my email..my home page is noe Bing..but it not really Bing..it's Zugo. My work website...won't function ..it's horrible..it's not just a change of home page..it affects everything...

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Try resetting the home page as shown in the how to set the home page article. It is also likely to have changed the location bar search settings.

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. In the filter box type keyword
  4. Right-click on the preference keyword.URL and choose 'Reset to change it back to Google.

If these changes do not stick when you restart Firefox, follow the procedures in the How to fix preferences that won't save article.

To be sure that no malware has been installed, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:

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