Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cookies are still not accepted

  • 2 답장
  • 6 이 문제를 만남
  • 23 보기
  • 최종 답변자: cor-el

more options

Hello! I followed all the steps for accepting cookies described in "Check cookie settings" section. But then I click OK after all changes are made website reports that cookies are still disabled... When I open Tools>Options>Privacy again I see that Firefox setting for History is still Remeber history but not Use custom settings for history!!! I use newest F v3.6.1. Thanks! Rytis

Hello! I followed all the steps for accepting cookies described in "Check cookie settings" section. But then I click OK after all changes are made website reports that cookies are still disabled... When I open Tools>Options>Privacy again I see that Firefox setting for History is still Remeber history but not Use custom settings for history!!! I use newest F v3.6.1. Thanks! Rytis

모든 댓글 (2)

more options

This could be due to a problem with the file that stores preferences, see the How to fix preferences that won't save article.

more options

To see History and Cookie settings in Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

You need to make at least one change to make the custom setting stay selected.

If all settings are the default then the History and Cookie setting revert to Remember history the next time you open Tools > Options > Privacy.

You can see the defaults in a screenshot in this KB article: Delete browsing, search and download history on Firefox

The "Use custom settings for history" setting reverts to "(Never) Remember history" if all History and Cookies settings are the default.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also: