All of a sudden email we print are defaulting to 4 X 6 paper. How do we get it to stay set for Letter?
We had been able to print emails fine on letter size paper. One day it started printing a very condensed version of the email on 1/4 of the paper. When we checked the paper size, it is now defaulting to 4 X 6 paper. We can change it to Letter, but we don't know how to get it to default to Letter so we don't need to change the size every time we print.
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Try to reset the print prefs on the about:config page.
I have this problem too..... Resetting the print prefs on about:config does not fix this problem. Problem occurs when printing from Thunderbird 3.1.4 After each Thunderbird restart, print paper size is reset to 4x6 Printer is a Canon MP560 if it matters Default paper size for the printer is 8.5x11
Thunderbird support is over here.
http://www.mozillamessaging.com/en-US/support/
or here:
http://forums.mozillazine.org/viewforum.php?f=39