Is FF downloading the file as a .txt file? If so, go to "Folder Options" in the windows control panel. Click on the "File Types" tab. Scroll down until you reach the TXT file extension. Look to see what that extension opens with (lower part of panel). It probably shows notepad. Click on the <Change> button. Scroll down until you find "Microsoft Word." Select it and click the <OK> button. That should show the TXT extension is now associated with Microsoft Word. Click the <Close> button at the bottom of the panel. If FF is downloading the file as any other type, use the same process as above except look for the corresponding extension instead. If the extension is not listed click on the <New> button and create an association using the extension in the file name and then associate it with MS Word. davewdan