Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

both firefox and beta version stop responding on laptop, but not the desktop. Whats wrong?

  • 1 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

dahesse
dahesse
more options

My PC laptop (Vista Home) has started hanging up in the Firefox browser. I start Firefox, (google home page) go to my webmail, start to navigate and it will become unresponsive. I have uninstalled FF and reinstalled, same thing. I uninstalled FF and loaded the beta version, same thing. Can get to this page on the laptop with out it hanging up. I am using my desktop with XP to send this question.

Note! The troubleshooting info was cut and pasted from PC and was copied to the desktop.

My PC laptop (Vista Home) has started hanging up in the Firefox browser. I start Firefox, (google home page) go to my webmail, start to navigate and it will become unresponsive. I have uninstalled FF and reinstalled, same thing. I uninstalled FF and loaded the beta version, same thing. Can get to this page on the laptop with out it hanging up. I am using my desktop with XP to send this question. Note! The troubleshooting info was cut and pasted from PC and was copied to the desktop.

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

If you install the 4.0 beta version then make sure that you create a separate profile for that version and a desktop shortcut to open Firefox 4.0 with that version..