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After auto update from 3.6.3 to 3.6.13, "proxy server refuses connection". I have to uninstall 3.6.13 and install 3.6.3 in order for it to work again.

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RussellCarlson
RussellCarlson
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I have been very satisfied with Mozilla Firefox until recently. I have Firefox 3.6.3. Every time a box appears with "installing updates" it installs updates then the screen goes to "problem loading page" and "the proxy server is refusing connections". The only way I can get internet access is to go to "control panel" then "add or remove programs" then I have to "uninstall mozilla firefox 3.6.13. Then I click on my "Firefox Setup 3.6.3, and I install that version. Once I do that, everything works fine again. It is such a headache because I can't prevent the "installing updates" from happening and once it happens, it does not work, as described above. Any thoughts??????? Russ Carlson moderator removed email address and cellphone number

I have been very satisfied with Mozilla Firefox until recently. I have Firefox 3.6.3. Every time a box appears with "installing updates" it installs updates then the screen goes to "problem loading page" and "the proxy server is refusing connections". The only way I can get internet access is to go to "control panel" then "add or remove programs" then I have to "uninstall mozilla firefox 3.6.13. Then I click on my "Firefox Setup 3.6.3, and I install that version. Once I do that, everything works fine again. It is such a headache because I can't prevent the "installing updates" from happening and once it happens, it does not work, as described above. Any thoughts??????? Russ Carlson ''moderator removed email address and cellphone number''

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the-edmeister
the-edmeister
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In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings". See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select No Proxy

corvetteguy
corvetteguy
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I have this problem also. Can't bring up the Hotmail screen. I am looking for a simple way to get rid of 3.6.13.

I tried restoring to a point before the Dec 10 upgrade but when system restored Firefox was still 3.6.13

I guess I will have to abandon MOZILLA FIREFOX and start using MICROSOFT IE