Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can no longer open a new tab in firefox

  • 6 답장
  • 21 이 문제를 만남
  • 16 보기
  • 최종 답변자: Reg Gupton

more options

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

선택된 해결법

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (6)

more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Thank you for your reply, but I don't have the ask toolbar installed.

more options

선택된 해결법

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

more options

Wow! That worked. Thanks so much. When I clicked view, toolbars, ask was not checked so I thought it was not installed. I guess I was wrong. Thanks again.

more options

Removing the Ask toolbar in the Win Control Panel did the trick! Thanks!

more options

I attempted the fix. I do not have the Ask toolbar installed. Any other ideas??