We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I downloaded 4.0 when prompted, but it did not open upon completion and now shortcut does not work and cannot find file to run 4.0 in the firefox folder. Tried restarts and reinstalling 3.6 which now also won't work for me. Ideas?

  • 1 답장
  • 4 이 문제를 만남
  • 4 보기
  • 최종 답변자: phils76ks

more options

I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.

I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.

모든 댓글 (1)

more options

OK. Got it figured out. Disabled my virus scanning software and the download worked perfectly. Should have thought of that before now.