Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My Mac says I don't have permission to install the new Firefox software though I am the administrator.

  • 1 답장
  • 33 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

I've been unable to download Firefox updates or install Firefox versions higher than 3.6.8 over the top of the 3.6.8 version. I get an error message, saying I don't have permission to do so though I am the administrator of this computer. At one time, I mistakenly had two admistrator accounts and I think this is the core of the problem. In any case, I am unable to update or download newer Firefox versions (very frustrating). I'm running OSX 10.6.7 on an intel-based MacBook.

I've been unable to download Firefox updates or install Firefox versions higher than 3.6.8 over the top of the 3.6.8 version. I get an error message, saying I don't have permission to do so though I am the administrator of this computer. At one time, I mistakenly had two admistrator accounts and I think this is the core of the problem. In any case, I am unable to update or download newer Firefox versions (very frustrating). I'm running OSX 10.6.7 on an intel-based MacBook.

모든 댓글 (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.