Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

when i click on a pdf link using Firefox 5.0, a blank window opens but the download does not start? I have Adobe Reader X ver 10.1.0, and Adobe Flash Player 10 Plugin installed.

  • 2 답장
  • 15 이 문제를 만남
  • 1 보기
  • 최종 답변자: davisdp

more options

When I click on a link to open a PDF file or to download a PDF file, a blank browser window opens with an address but nothing happens. The file is not displayed nor does the download window open.

When I click on a link to open a PDF file or to download a PDF file, a blank browser window opens with an address but nothing happens. The file is not displayed nor does the download window open.

모든 댓글 (2)

more options

1. The UserAgent being broadcast by Firefox indicates that you are using Firefox 3.5.6, not Firefox 5.0 .
Your UserAgent string in Firefox is messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

2. https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

more options

I did not have that specific useragent, however when I filtered for "general.useragent" there were 4 others that were user set. I Reset each of them and restarted Firefox. I was able to download pdf files, but when I tried again the next day, again I can't download.

Today when I check about:config and filter for "general.useragent" there are only 2 listed: . general.useragent.locale . general.useragent.compatMode.firefox

Any other suggestions?