Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

the FAFSA website keeps telling me "An Incompatible Browser Has Been Detected".

  • 2 답장
  • 344 이 문제를 만남
  • 1 보기
  • 최종 답변자: tkdalglish

more options

I keep getting sent to the "An Incompatible Browser Has Been Detected" page!

I keep getting sent to the "An Incompatible Browser Has Been Detected" page!

선택된 해결법

Install Firefox Portable 3.6.18 to your hard drive for that website, and continue to use 5.0 for everything else.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (2)

more options

선택된 해결법

Install Firefox Portable 3.6.18 to your hard drive for that website, and continue to use 5.0 for everything else.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

more options

From a technical support, my comment won't help. From a political (yup, that's what I said) standpoint my comment should help.

I had the latest (as of Jan. 15, 2012 or so) version of Firefox on my iMac, running the most recent OS, when I telephoned FAFSA at the U.S. Department of Education in Wash., D.C. to report I had been told I had an incompatible browser, and to ask for help. After some discussion, the tech guy referred me to his supervisor.

I explained the incompatible browser problem, in detail to her. After a lot of back and forth, and some rigorous questioning on my part, she said that the US Dept. of Ed. is aware of the problem, that nationally they have had problems. She said that the Dept. of Education hasn't re-certified acceptable browsers for about two years or so. I was incredulous, and asked why the Department was subjecting probably thousands of people trying to fill out college financial aid applications to this sort of difficulty. She said they wete aware of this.

I then got a bit wise-ass. I said this was a news story, that I was a reporter (I am), and said that although I was a parent trying to help by kid, I was now going to write a story about this. She absolutely freaked out and hung up on me.

I went elsewhere than my home to get the FAFSA form completed.