Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

my internet passwords don't stick

  • 6 답장
  • 5 이 문제를 만남
  • 5 보기
  • 최종 답변자: ljpinson

more options

if I click on save my login or password it says saved but it does not remember the login or password

if I click on save my login or password it says saved but it does not remember the login or password

모든 댓글 (6)

more options

Please see this support article Usernames and passwords are not saved .

more options

There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page. The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server. If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.

Make sure that you do not run Firefox in Private Browsing mode.

In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

more options

All my settings are correct. i have firefox 5.0 installed and have Norton Security could that have anything to do with my problem?

more options

on the tools screen there is a box saying clear history when firefox close and it is clicked but if you go to settings to tell it what you want it to do when firefox closes saved passwords is not clicked are these the right settings?

more options

Make sure the check box next to "Remember passwords for sites" is checked on the security tab.

more options

I had this problem, too. The fix is: Go to Options/Privacy and de-select the "Clear history when Firefox closes" feature. It otherwise clears all cookies (where most passwords are stored). This is a bad design choice by Mozilla: history should not include saved passwords.