Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cannot connect because required verification words (captcha) do not show up on the screen

  • 1 답장
  • 3 이 문제를 만남
  • 4 보기
  • 최종 답변자: cor-el

more options

Over the last couple of weeks, I am unable to enter such sites as my bank site, Linked in and now the NY Times because I am required to type in the verification words (captcha words) on the screen, but there are NO words. There's nothing to see. Please help.

Over the last couple of weeks, I am unable to enter such sites as my bank site, Linked in and now the NY Times because I am required to type in the verification words (captcha words) on the screen, but there are NO words. There's nothing to see. Please help.

모든 댓글 (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.