Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to access websites but IE can

  • 10 답장
  • 58 이 문제를 만남
  • 2 보기
  • 최종 답변자: d0ubi3

more options

I am unable to access any website using FF 7. I get a popup window that says "Secure Connection Failed! xml.freecause.com: 443 uses an invalid security certificate. Error code: sec_error_expired_certificate" and it won't let me close it out. I have to use CTRL/ALT/DEL to close out FF. I am even unable to access any of the FF support pages (including FF Feedback) using FF. I had to use IE to submit this. IE has no problem opening the same websites.

I am unable to access any website using FF 7. I get a popup window that says "Secure Connection Failed! xml.freecause.com: 443 uses an invalid security certificate. Error code: sec_error_expired_certificate" and it won't let me close it out. I have to use CTRL/ALT/DEL to close out FF. I am even unable to access any of the FF support pages ''(including FF Feedback)'' using FF. I had to use IE to submit this. IE has no problem opening the same websites.

선택된 해결법

The security certificate for the xml.freecause.com domain has expired because it was not renewed in time.

You most likely have an extension that tries to contact that server and you will have to disable that extension until the site has renewed its certificate.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (10)

more options

I'm having this problem too only I'm using Firefox 6.0

more options

I am having the same exact problem, also using FF 6.0.2. I can't access anything, just like OP had to use IE. :(

more options

I had this problem too...for me it was caused by theGamers Unite snagbar that I had installed. For some people it was yahoo. I found a solution here: https://support.mozilla.com/en-US/questions/879011#answer-250883 wherein I changed my computer's date to two days ago (before the certificate expired) opened up Firefox (with no issue!) and uninstalled the toolbar. I closed Firefox, updated the date back to the correct date, and opened Firefox. Seems to have worked, I haven't had the error window pop up since.

more options

But I don't have the GamersUnite snagbar. What is the issue with Yahoo?

more options

선택된 해결법

The security certificate for the xml.freecause.com domain has expired because it was not renewed in time.

You most likely have an extension that tries to contact that server and you will have to disable that extension until the site has renewed its certificate.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thank you. That worked.

more options

You're welcome.

I think that the website has now updated their certificate (Not before: 09/25/2011 00:00:00 GMT) and it should work again.

more options

I installed Firefox 7 the picture I attached never showed up again, however I have used the 'Safe Mode' option.

more options

I think it must have updated its certificate - no problems today.

more options

youtube com / watch?v=IJHwpZPunkQ


not really applicable.

글쓴이 James 수정일시