Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes on volusion store using Roboform

more options

Hello Support,

I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message (see screenshot ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring.

I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store.

Firefox has sent several crash reports regarding this issue.

Thanks,

Marc

Hello Support, I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message ([http://www.dnjmarketinggroup.com/firefox-crash.jpg see screenshot] ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring. I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store. Firefox has sent several crash reports regarding this issue. Thanks, Marc

모든 댓글 (2)

more options

Update to the latest Roboform v 7.6.2

http://www.roboform.com/support/news
Install Roboform Version 7.6.2 for Firefox 7+ compatibility.

more options

I would definitely try updating your RF version on our Web site. If that does not work please send a support ticket to our supporters at http://www.roboform.com/support.