Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When last up-graded I keep getting alot.com coming up instead of firefox this is despite down-loading from Mozilla site, how do I get rid of this problem

  • 1 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: rbillings

more options

I have always used Firefox with no previous problems, but when up-grading to the latest version I suddenly started to get the site Alot.com coming up instead of Firefox, I have deleted ALL Firefox references and down loaded it again from the Mozilla site but still get Alot.com, I have NEVER used this site and had never heard of it until this problem. How do I get rid of this?

I have always used Firefox with no previous problems, but when up-grading to the latest version I suddenly started to get the site Alot.com coming up instead of Firefox, I have deleted ALL Firefox references and down loaded it again from the Mozilla site but still get Alot.com, I have NEVER used this site and had never heard of it until this problem. How do I get rid of this?

모든 댓글 (1)

more options

Hi blackrockguy-

I'm not familiar with Alot.com, but it does sound like you have an unwanted install. I would recommend following these steps to completely remove your current version and upgrade to the most recent version of Firefox:

  • Get the latest version: http://www.mozilla.org/en-US/firefox/new/
  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Hope that helps!