Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 2 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: derholland

more options

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

선택된 해결법

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (2)

more options

선택된 해결법

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

more options

Many thanks