Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 4 이 문제를 만남
  • 5 보기
  • 최종 답변자: 2tireddave

more options

Firefox upgraded. Get Crash. Never been able to even start this upgraded version of firefox.

Still crashes in safe mode (although it appeared that there was a screen that had some choices that I could not see because of crash

Firefox upgraded. Get Crash. Never been able to even start this upgraded version of firefox. Still crashes in safe mode (although it appeared that there was a screen that had some choices that I could not see because of crash

선택된 해결법

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-cd2d7f83-bec9-46ef-bb26-d92f62111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

more options

선택된 해결법

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-cd2d7f83-bec9-46ef-bb26-d92f62111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

more options

Problem solved. Thanks.