Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can not install the latest firefox. It tells me that its running so i can not install it. Mean while it's closed. I have check everything that i can to make sure it is closed but still have the same issue.

  • 1 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

more options

Cant not install the latest Firefox.

Cant not install the latest Firefox.

모든 댓글 (1)

more options

Do a clean (re)install and delete the Firefox program folder.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.