Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Have installed latest version of Firefox but web pages keep stating I am running old version no longer supported

  • 4 답장
  • 19 이 문제를 만남
  • 5 보기
  • 최종 답변자: the-edmeister

more options

I keep downloading and installing latest version (8) of Firefox. The browser states I have Firefox 8. However, on Google Mail and some other websites I get a message stating I am running an out of date unsupported version of Firefox.

I keep downloading and installing latest version (8) of Firefox. The browser states I have Firefox 8. However, on Google Mail and some other websites I get a message stating I am running an out of date unsupported version of Firefox.

선택된 해결법

The article says to reset the following, which you included as having:

  • general.useragent.extra.microsoftdotnet (first bulleted item under 1.)
  • general.useragent.override (Comment: this is most likely the one causing you the problem)

NOTE: restart Firefox after resetting those items.

Those are both shown as "1. If they exist, you may also need to reset:" following item 3. (that 1. should be a 4.; that is an error in the formatting of the article.)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

more options

You may need to reset your user agent as outlined in the article below.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

more options

I do not have those options appearig. I have: general.useragent.compatMode.firefox;false general.useragent.extra.microsoftdotnet;( .NET CLR 3.5.30729) general.useragent.locale;en-GB general.useragent.override;Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.16; .NET CLR 3.0; ffco7) Gecko/2009120208 Firefox/3.0.16

more options

선택된 해결법

The article says to reset the following, which you included as having:

  • general.useragent.extra.microsoftdotnet (first bulleted item under 1.)
  • general.useragent.override (Comment: this is most likely the one causing you the problem)

NOTE: restart Firefox after resetting those items.

Those are both shown as "1. If they exist, you may also need to reset:" following item 3. (that 1. should be a 4.; that is an error in the formatting of the article.)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

글쓴이 SafeBrowser 수정일시

more options

Reset all the general.useragent. prefs that are bold and say user set.

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox