Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox automatically reverts to prior version!

  • 4 답장
  • 5 이 문제를 만남
  • 1 보기
  • 최종 답변자: brian99Aff

more options

I upgraded Thunderbird from V 3.1 to V 8.0. Everything worked properly with the upgrade version. Then when I shut it down and restart a dialog box appears. It says it must reboot to return to the prior version. If I don't reboot Firefox can't be started. If I do reboot it starts up fine but it reverts to V 3.1.

I hope someone knows what is happening and can help me fix the problem.

Thanks for any help.

Brian

I upgraded Thunderbird from V 3.1 to V 8.0. Everything worked properly with the upgrade version. Then when I shut it down and restart a dialog box appears. It says it must reboot to return to the prior version. If I don't reboot Firefox can't be started. If I do reboot it starts up fine but it reverts to V 3.1. I hope someone knows what is happening and can help me fix the problem. Thanks for any help. Brian

선택된 해결법

Sounds that you have security software or other (e.g. sandbox, virtualization) software that restores files to its previous versions.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

MORE INFORMATION:

I internionally left Thunderbird and Firefix open last night; this morning they were both shut down. When I started them they had both reverted to the prior versions!

Then as in the past when this stated Mazilla states I am using an old version and asks it I want to upgrade. When I do the new version is loaded up but then the whole process repeats itself reverting to the earlier version.

I hope I am not the only one having this problem and some knows how to fix the problem.

Thanks for any help.

Brian
more options

선택된 해결법

Sounds that you have security software or other (e.g. sandbox, virtualization) software that restores files to its previous versions.

more options

Sounds that you have security software or other (e.g. sandbox, virtualization) software that restores files to its previous versions.

Not being highly technical I am not sure how to begin to trace this down. I am not using sandbox, not sure about virtualization; I am using Rebit that can revert back. Could this be an issue?

Brian

more options

I finally have Upgraded to FF V9.0 and TB V9.0 !!!!

The problem was not:

       "Sounds that you have security software or other (e.g. sandbox, 
       virtualization) software that restores files to its previous versions"
      

It turned out to be multiple version installed in both my dual boot (Vista W7) OS. Once I uninstalled all FF & TB instances with Revoinstall I could finally install the latest versions.

Hopefully, this info will help someone else.

Brian