So did the address sent to you begin with picasa://? If it did, it is invalid, if you send us the url (get rid of the last few letters/numbers/symbols if you want to keep private) I will correct it for you.

Hi, You need to have Google Picasa installed for this to work. Please also see this (below): https://picasawebutility.appspot.com/ ............................................................................................................................... Useful links: [https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options] [http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config] [http://kb.mozillazine.org/About:config_entries about:config Entries] [https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info [https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts] [https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins] [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files] [https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands] [https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting] [https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading] [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions] [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes] [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins] [http://kb.mozillazine.org/Testing_plugins Testing Plugins]

Unfortunately Picasa is only available for Windows and Mac and not for Linux *http://picasa.google.com/ <blockquote>Picasa is not currently available for your operating system</blockquote>

http://picasa.google.com/ is the correct address.<br /> I had no problems downloading the album in windows so my problem is effectively fixed. Picasa must be open to allow download to take place.<br /> However I did come across a web site on how to install picasa in ubuntu but have not done so as yet, but may be of interest<br /> http://www.webupd8.org/2010/04/how-to-install-picasa-36-in-ubuntu.html<br /> Thanks to all who replied.

See also http://www.webupd8.org/2012/01/install-picasa-39-in-linux-and-fix.html