Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When I use Firefox for Yahoo mail the tabs such as sign out, search email, help seem to be disabled. How do I make them work? Works in Internet Explorer

  • 4 답장
  • 19 이 문제를 만남
  • 2 보기
  • 최종 답변자: TxTesa

more options

There are a number of tabs at top of my inbox such as sign out, search email, help, etc. They do not work. For example cannot insert a name for search email- will not give me the curser to do this. When I use internet explorer these tabs do work so not a problem with Yahoo mail- must be problem with Firefox. Recently updated Firefox.

There are a number of tabs at top of my inbox such as sign out, search email, help, etc. They do not work. For example cannot insert a name for search email- will not give me the curser to do this. When I use internet explorer these tabs do work so not a problem with Yahoo mail- must be problem with Firefox. Recently updated Firefox.

글쓴이 NoahSUMO 수정일시

모든 댓글 (4)

more options

Hi,

Please try a Ctrl + F5 refresh on the page. If the problem persists, please check in Safe Mode. Updating to the latest Firefox may also help: https://www.mozilla.org/en-US/firefox/new/

more options

-> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

more options

Could be....

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.

If that does not solve the problem:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

more options

SafeBrowser posted Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.

   See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons 

I disabled the Babylon extension and Yahoo Mail works now.

Thank you SafeBrowser