When I use Firefox for Yahoo mail the tabs such as sign out, search email, help seem to be disabled. How do I make them work? Works in Internet Explorer
There are a number of tabs at top of my inbox such as sign out, search email, help, etc. They do not work. For example cannot insert a name for search email- will not give me the curser to do this. When I use internet explorer these tabs do work so not a problem with Yahoo mail- must be problem with Firefox. Recently updated Firefox.
글쓴이 NoahSUMO 수정일시
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Hi,
Please try a Ctrl + F5 refresh on the page. If the problem persists, please check in Safe Mode. Updating to the latest Firefox may also help: https://www.mozilla.org/en-US/firefox/new/
-> Clear Cookies & Cache
-> Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Check and tell if its working.
Could be....
Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
- See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
- See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
- See --> http://kb.mozillazine.org/Uninstalling_toolbars
If that does not solve the problem:
- See --> Troubleshooting extensions and themes
- See --> Troubleshooting plugins
- See --> Basic Troubleshooting
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
SafeBrowser posted Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
I disabled the Babylon extension and Yahoo Mail works now.
Thank you SafeBrowser