Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox downloader problems

  • 3 답장
  • 2 이 문제를 만남
  • 5 보기
  • 최종 답변자: AliceWyman

more options

When I try to download the newest version of Firefox, it takes me through the installer, but it says "Your computer must be restarted to complete a previous update of Firefox. Do you want to reboot now?" when I have rebooted over 30 times and it still says that. What do I do? This has never happened before. I'm getting really upset with it and I miss using Firefox.

When I try to download the newest version of Firefox, it takes me through the installer, but it says "Your computer must be restarted to complete a previous update of Firefox. Do you want to reboot now?" when I have rebooted over 30 times and it still says that. What do I do? This has never happened before. I'm getting really upset with it and I miss using Firefox.

모든 댓글 (3)

more options

http://kb.mozillazine.org/Browser_will_not_start_up Computer must be restarted message after Firefox upgrade

Computer must be restarted message after Firefox upgrade

If you see a message similar to Your computer must be restarted to complete a previous upgrade of Firefox after a major update (e.g., from Firefox 3.6 to 8.0) and restarting the computer doesn't help: On Windows, open the Mozilla Firefox installation directory (e.g., C:\Program Files\Mozilla Firefox or, on 64-bit Windows, C:\Program Files (x86)\Mozilla Firefox) and delete the file "firefox.exe.moz-upgrade". If you still can't start Firefox, do a clean reinstall (use another browser to download the Firefox installer from www.mozilla.org/firefox and, after first removing the Mozilla Firefox installation directory, reinstall Firefox).

more options

That sadly didn't work, man. I don't have "firefox.exe.moz-upgrade" under that file thing.

more options

OK, then try a clean reinstall:

  1. Delete the C:\Program Files\Mozilla Firefox folder
  2. Go to www.mozilla.org/firefox in another browser (e.g., IE or Opera)
  3. Download and run the Firefox Setup 9.0.1.exe installer

글쓴이 AliceWyman 수정일시