Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

On my email, my delete boxes that I check to delete old emails have become doted lines and I can no longer check so many at one time to delete

  • 7 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: Hasan

more options

I have a local internet provider and when I log onto my account thru Firefox there use to be a square box to the left side of the email that I could check to delete how ever many I wanted to on that page at the same time. Now those boxes have become little dots and you can't check them to delete them. The boxes are still there when I log on thru Google chrome. Please let me know what to do. Thanks, Daryl

I have a local internet provider and when I log onto my account thru Firefox there use to be a square box to the left side of the email that I could check to delete how ever many I wanted to on that page at the same time. Now those boxes have become little dots and you can't check them to delete them. The boxes are still there when I log on thru Google chrome. Please let me know what to do. Thanks, Daryl

모든 댓글 (7)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


Some of your Firefox Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

글쓴이 Hasan 수정일시

more options

I tried but it didn't help. If I watch closely when I sign into my email the boxes show for a quick second and then go to dots

more options

-> Have you updated all your Firefox Plugins as mentioned in my previous reply ??

-> Do the buttons appear normal when you start Firefox in -> Safe mode ??

Check and tell if its working.

more options

Thank you for still trying to help me. I tried it in safe mode and I still end upwith the dots. I also updated all my plugins. Sometimes when I first open my email the little boxes appear for a second and then go back to dots.

more options

Have you asked about this problem from the Email website's Technical Support ?? Maybe they need to update their code so that the website remains Compatible with Firefox 10 (and later versions)...

글쓴이 Hasan 수정일시

more options

I did contact the email provider and they told me it was in my computer. I have a dell xps laptop and I noticed it has the boxes on that computer using firefox which now tells me it is on my dell desktop computer.

more options

글쓴이 Hasan 수정일시