Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I cannot download Firefox. When I hit the download button the pop-up box which would ask me if I want to open or save the file disappears without letting me click an option.

  • 5 답장
  • 6 이 문제를 만남
  • 1 보기
  • 최종 답변자: philipp

more options

I have been trying to download Firefox without success. I hit the download button and, normally, a pop-up box would appear asking me to open or save the file. A empty box appears momentarily and then disappears. The problem may be with Internet Explorer 6. However, I have tried to update to IE 8 and the same problem as above occurs on the Microsoft website. I feel that there is a little bit of IE 6 missing. Any ideas? Thanks Sandra

I have been trying to download Firefox without success. I hit the download button and, normally, a pop-up box would appear asking me to open or save the file. A empty box appears momentarily and then disappears. The problem may be with Internet Explorer 6. However, I have tried to update to IE 8 and the same problem as above occurs on the Microsoft website. I feel that there is a little bit of IE 6 missing. Any ideas? Thanks Sandra

선택된 해결법

Thank you. In the end I had someone send me the instal file and this worked. Thanks for your time.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

more options

Hi,

Please also try right-clicking on the link corresponding to the language version and Save Target As to save the Firefox installer. If the problem persists, posting here would also be helpful.

Firefox Latest

more options

If you run Windows updates (Start > All Programs > Windows (or Microsoft) Update), install all the most recent updates (you may have to do it several times, one should be IE8) then try downloading again, does it work?

You are right, it may just be IE6 being weird.

more options

선택된 해결법

Thank you. In the end I had someone send me the instal file and this worked. Thanks for your time.

more options

I can't believe Firefox support is as weak as it is. IE won't allow me to download firefox and I can;t get a straight answer from firefox. Guess they don't want me.

more options

i'd suggest that you open up a new question and describe in more detail (error messages, popups, etc.) what happens when you're attempting to download firefox from getfirefox.com