Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox won't load any pages/addresses that I click on/type in

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: Matt_G

iAmBacon
iAmBacon
more options

When I start Firefox, all of my toolbars and bookmarks are there, but there is only a blank white page, no start page. Also, when I click on a bookmark or try to go to a website, it doesn't work. The blank white page is still there. I've tried clicking the green arrow instead of hitting "Enter", but it still doesn't work. It even happens when I try using the search bar.

I updated the browser to the latest version (11.0, I think) and am still having the same issue.

When I start Firefox, all of my toolbars and bookmarks are there, but there is only a blank white page, no start page. Also, when I click on a bookmark or try to go to a website, it doesn't work. The blank white page is still there. I've tried clicking the green arrow instead of hitting "Enter", but it still doesn't work. It even happens when I try using the search bar. I updated the browser to the latest version (11.0, I think) and am still having the same issue.

모든 댓글 (1)

Matt_G
Matt_G
more options

Hi iAmBacon,

Have you tried starting Firefox in Diagnose Firefox issues using Troubleshoot Mode? It sounds like there might an addon or extension that is causing some problems. If it works in Safe Mode, then follow the instructions in the Extensions and Themes troubleshooting article. It will show you how to enable them one by one until you find the culprit. Hopefully this helps!