Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Mozilla Firefox does not start!!!

  • 4 답장
  • 48 이 문제를 만남
  • 4 보기
  • 최종 답변자: king_52

more options

Every Time when i want to start mozilla firefox, it gets crashed. Also my internet explorer

Every Time when i want to start mozilla firefox, it gets crashed. Also my internet explorer

선택된 해결법

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Also do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

more options

선택된 해결법

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Also do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Maybe you should know that mozilla firefox works when i start it as an administrator.. i also should say that there is only 1 account on my computer.. it's really annoying that i have to start that as an admin.. i will try to get the problem away with your approach..thank you

more options

Try to uninstall and reinstall Firefox by doing a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


more options

many thanks for your help :) your first post solved the problem after i checked everything with that link "http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware", it deleted 8 malwares and after that it solved every problem, thank you for everything