Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 11 이 문제를 만남
  • 13 보기
  • 최종 답변자: philipp

more options

Firefox 13 crashes immediately. It's won't load, it just gives me a crash report immediately. Firefox 12 crashed often and repeatedly every day.

Firefox 13 crashes immediately. It's won't load, it just gives me a crash report immediately. Firefox 12 crashed often and repeatedly every day.

선택된 해결법

hello, thank you for providing the crash id - apparently you have trusteer report (or lastpass) installed on your computer which is triggering the crashes.

please try to stop trusteerreport by going to System Preferences -> Other -> Rapport -> Stop Rapport or remove the program and see if the crashes at startup continue.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

hello, thank you for providing the crash id - apparently you have trusteer report (or lastpass) installed on your computer which is triggering the crashes.

please try to stop trusteerreport by going to System Preferences -> Other -> Rapport -> Stop Rapport or remove the program and see if the crashes at startup continue.

more options

It worked! Amazing! Dare I turn on Rapport again?

more options

hello - firefox will probably crash again right away. it's trusteer report causing the crash - apparently when the lastpass addon is present. please try to contact trusteer support at http://www.trusteer.com/support/report-problem (although due to the high number of recent crashes they should be already aware of the problem) and/or look out for any updates of the program.