Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox problems on one of two Macs running Mountain Lion

  • 2 답장
  • 16 이 문제를 만남
  • 1 보기
  • 최종 답변자: northjack

more options

I just upgraded to Mountain Lion on my two Macs. On the MacBook Air using Firefox 14.0.1 some pages in "my account" at Amazon's site and the my.yahoo.com portal (when signed in to the account) are wonky. Note: the portal page of my.yahoo.com looks fine if you are not signed in. It only gets jumbled if you're trying to view the custom home page for your account. The same is true of Amazon. the general site looks fine; it's only when you try to view deeper pages, such as "my account." I've seen similar problems at a few other sites, as well. All sites are fine in Safari. Text overlaps paragraphs, images missing, etc. No problems on the MacBook Pro, also running Firefox 14.0.1

I just upgraded to Mountain Lion on my two Macs. On the MacBook Air using Firefox 14.0.1 some pages in "my account" at Amazon's site and the my.yahoo.com portal (when signed in to the account) are wonky. '''Note: the portal page of my.yahoo.com looks fine if you are not signed in. It only gets jumbled if you're trying to view the custom home page for your account.''' The same is true of Amazon. the general site looks fine; it's only when you try to view deeper pages, such as "my account." I've seen similar problems at a few other sites, as well. All sites are fine in Safari. Text overlaps paragraphs, images missing, etc. No problems on the MacBook Pro, also running Firefox 14.0.1

선택된 해결법

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thanks, Tylerdowner. I stumbled upon that fix the day after I posted and was planning to come back here and post for future users. You're right, the reset fixed it.