Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Adobe Flash Player lPlug in problem

  • 1 답장
  • 23 이 문제를 만남
  • 6 보기
  • 최종 답변자: ideato

more options

When I open a page which requires Flash Player I get a message box indicating "Adobe Flash Player 11.4.r402 has stopped working", with the sub comment "Windows is checking for a solution to the problem." I have uninstalled my flash player and reinstalled it, no luck. I have removed Firefox and reinstalled with the same problem. I have disabled Flash plugin, after which I try a live feed from BBC this web site informed me I required a plug in, as expected. I don't have this problem with Internet Explorer. The actual flash version installed is: 11.4.402.265. Any advice?

When I open a page which requires Flash Player I get a message box indicating "Adobe Flash Player 11.4.r402 has stopped working", with the sub comment "Windows is checking for a solution to the problem." I have uninstalled my flash player and reinstalled it, no luck. I have removed Firefox and reinstalled with the same problem. I have disabled Flash plugin, after which I try a live feed from BBC this web site informed me I required a plug in, as expected. I don't have this problem with Internet Explorer. The actual flash version installed is: 11.4.402.265. Any advice?

모든 댓글 (1)

more options

Hi kenmaitland,

try to Turn off hardware acceleration in Firefox and "disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

also try to Disabling Protected Mode in Flash (the link is for 11.3, do the same for 11.4), see the same in "Last resort" in the next link from adobe forum http://forums.adobe.com/thread/1018071?tstart=0

If you still have crashes you must download and Install Flash 10.3 but first uninstall your current version with adobe uninstaller program .


thank you