Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

downloaded firefox to new windows 7 computer and system would not restart, windows repair deleted firefox to fix the problem

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: user633449

williamberendt
williamberendt
more options

When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?

When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?

모든 댓글 (1)

user633449
user633449
more options

What likely happened is Windows did a System Restore, which removed Firefox and everything that had been installed after.

Try starting up Windows, install Firefox. Then Restart, then install everything else one at a time. If Windows fails to start up after one install, you know that's the problem.