Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

FF 18 and 19 are very unwilling to load pages when Zonealarm is switched on

  • 3 답장
  • 3 이 문제를 만남
  • 7 보기
  • 최종 답변자: mcmbjones

more options

Zone Alarm really doesn't like Firefox 18 and 19. When I have it switched on, pages are very reluctant to load, and I usually have to reload them many times before I get perhaps half a page.

With Zone Alarm completely switched off everything works fine. And I mean COMPLETELY switched off. Just switching application control off doesn't work. Everything also works fine when I downgrade to Firefox 17, but some of my add-ons don't work then, so that's not an option either.

Zone Alarm really doesn't like Firefox 18 and 19. When I have it switched on, pages are very reluctant to load, and I usually have to reload them many times before I get perhaps half a page. With Zone Alarm completely switched off everything works fine. And I mean COMPLETELY switched off. Just switching application control off doesn't work. Everything also works fine when I downgrade to Firefox 17, but some of my add-ons don't work then, so that's not an option either.

모든 댓글 (3)

more options

Have you gone into the application and added Firefox to your white list or allowed list of applications? For some firewalls you must do this every time you update Firefox.

more options

Yup, I whitelisted it, and when that didn't work I switched application control off altogether - so it's not checking applications anymore. Even that didn't do the trick. I've switched the Windows Firewall on and that gives me no trouble.

more options

Then perhaps switch firewalls. I know we have had a lot of problems on the Firefox support forum with a couple of Firewalls blocking or messing up Firefox.