Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Comment areas no longer load on websites. Just long pages of white boxes.

more options

Windows 7, Cleared cache. Cleared cookies. Reset Mozilla in Help. Still present.

Windows 7, Cleared cache. Cleared cookies. Reset Mozilla in Help. Still present.

모든 댓글 (1)

more options

Can you mention a couple of the affected sites? They might use the same service (e.g., DISQUS). Sometimes other Firefox users have reported issues with a particular service that can help get to resolution more quickly.

There are a number of add-ons that can filter externally loaded content, either for your security or to reduce annoyance. A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode. More information: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using:

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode."

If the comments load correctly, this points to one of your extensions or custom settings as the problem.

Any change?