Firefox crashes on start-up
Hello,
Firefox crashes for me on start-up, both in normal and safe-mode.
Crash IDs are:
bp-e0288fd5-f641-415c-a65a-66ff02130408 bp-31f4e993-6042-4137-a837-66fdd2130408 bp-79ecf096-878b-449c-a538-fc6732130426 bp-bff9e07c-76e5-4d72-86dc-1adbf2130426
Any thoughts? I've tried all the obvious steps from the troubleshooting guide.
Windows 7, 64-bit, 4GB RAM, Intel Core 2 X6800
thanks Richard
모든 댓글 (6)
your crash has been fixed most likely on latest 21 beta, can you check and let us know?
This is an issue with Websense Endpoint
See also:
- [/questions/948877] Firefox crashes on startup after upgrade to v18
Hello
No luck I'm afraid: it still crashes:
Bug ID here: bp-92f342ba-bcfd-4ad0-9daf-c609a2130429
thanks Richard
This is caused by websense endpoint. They have released an update (they say it can be downloaded at http://fileshare.websense.com/default.asp?t=418478434532&p=1139) to fix this issue.
I have the same basic issue, the only work around I have found is running Firefox with admin privileges. I have had no crashes or failures to open, although I don't necessarily feel comfortable running that way but it does give an indication of my problem.
Since you have trouble in Safe mode as well, you should try Resetting Mozilla Firefox. That might work. Or, update to version 22.0 See if that does the trick. Here a guide to help you with all Four Methods to fix Mozilla Firefox Crashes