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I can not view videos in Firefox but I can in other browsers. your fixes do not work or I do not understand how to fix.

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I have followed your fixes...remove Mozille and reload it remove java and reload ...still does not work. I need step by step instructions on how to fix why I can not view videos in Firefox

I have followed your fixes...remove Mozille and reload it remove java and reload ...still does not work. I need step by step instructions on how to fix why I can not view videos in Firefox

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have you downloaded the latest flash player using Firefox to download it, note FIrefox uses a different flash player than in chrome (pepper) and IE (ActiveX).

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yes....version .......11.8.800.94....I still can not open any videos. When I click on the video, nothing happens

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I do not see your latest answer

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

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How am I supposed to watch you tube or Fox News on Firefox browser? This message is displayed:

Java Deployment Toolkit (click-to-play) has been blocked for your protection.

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Click the lego icon in the location bar and hit allow.

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What lego icon?

What is your answer to my question , How am I to watch videos on Firefox when ......Java Deployment Toolkit (click-to-play) has been blocked for your protection.

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You don't need the Java Deployment Toolkit to watch videos on YouTube. Go ahead and completely disable that plugin/extension here:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Hopefully that will remove the spurious message and we can get closer to resolving your issue.

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I DID. i STILL CAN NOT PLAY VIDEOS

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Hi rxman1975, do you get a different error now?

Have you tested in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Does not work

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Hi rxman1975, do you get an error message? What exactly is happening when you go to a page with a video? Maybe give a URL and describe what happens for you.