Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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I am not able to access my Google & Gmail account from Mozilla, but able to access from internet explorer.

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Since last 5-6 months I am not able to access my google account from Mozilla firefox, but able to access from IE. Following error messages are appearing.....

"We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more."

 ... Kindly resolve my issue

Regards, Amit

Since last 5-6 months I am not able to access my google account from Mozilla firefox, but able to access from IE. Following error messages are appearing..... "We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more." ... Kindly resolve my issue Regards, Amit

선택된 해결법

Another way to check for site-specific permissions is to use the Page Info dialog. While on a google.com page, either:

  • right-click and choose View Page Info > Permissions
  • Alt+t (open the classic Tools menu) > Page Info > Permissions

In the dialog that opens, check the "Set Cookies" and "Maintain Offline Storage" permissions and adjust as needed. (Example screen shot attached.)

문맥에 따라 이 답변을 읽어주세요 👍 2

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Hello amitakc2002

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page.
  3. type network.cookie.cookieBehavior (or copy/paste from here)
  4. right-click the preference and select modify
  5. change the value to 0 (zero = means always) (you have 1)
  6. click OK, exit firefox and restart it.


thank you

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Sorry it could not resolve... Regards, Amit

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If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can check if DOM Storage is enabled.

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선택된 해결법

Another way to check for site-specific permissions is to use the Page Info dialog. While on a google.com page, either:

  • right-click and choose View Page Info > Permissions
  • Alt+t (open the classic Tools menu) > Page Info > Permissions

In the dialog that opens, check the "Set Cookies" and "Maintain Offline Storage" permissions and adjust as needed. (Example screen shot attached.)