Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Can't play LiveScrabble on Facebook with either FF 24.0 or FF 25.0 on XP - but FF23.0 works - anyone else seeing this?

  • 2 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: whiteg0ld

whiteg0ld
whiteg0ld
more options

Trying to load the following game on Facebook https://apps.facebook.com/livescrabble/?code=<SNIPPED> This is mattel scrabble & will run in IE8 on the affected machine. The page keeps constantly reloading although it sometimes does initially appear for about 5 seconds on the first visit. I have reset FF, reinstalled, run without addons both in FF 24.0 and FF25.0 Java is current ie 1.7.0_40 XP sp3

The game runs happily in FF23.0 (I have one machine that doesn't auto update)

Trying to load the following game on Facebook https://apps.facebook.com/livescrabble/?code=<SNIPPED> This is mattel scrabble & will run in IE8 on the affected machine. The page keeps constantly reloading although it sometimes does initially appear for about 5 seconds on the first visit. I have reset FF, reinstalled, run without addons both in FF 24.0 and FF25.0 Java is current ie 1.7.0_40 XP sp3 The game runs happily in FF23.0 (I have one machine that doesn't auto update)

선택된 해결법

Thanks for the suggestion - I did mention in the OP that I had run without addons in FF24.0 and FF25.0. I'd initially formed the hypothesis that either FB or the specific game app was conflicting with adblock or that there was a Java issue, or another extension.
I was going to try another install on XP with a default about:config - but this all takes quite a bit of time, so I'm hoping to check if it's specific to my own installation before I spend even more time troubleshooting the issue.

***FIXED*** Just realised 3rd party cookies were disabled - changed to always visited and all is now well. How did I miss that?

Simon

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

kobe
kobe
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

whiteg0ld
whiteg0ld 질문자
more options

선택된 해결법

Thanks for the suggestion - I did mention in the OP that I had run without addons in FF24.0 and FF25.0. I'd initially formed the hypothesis that either FB or the specific game app was conflicting with adblock or that there was a Java issue, or another extension.
I was going to try another install on XP with a default about:config - but this all takes quite a bit of time, so I'm hoping to check if it's specific to my own installation before I spend even more time troubleshooting the issue.

***FIXED*** Just realised 3rd party cookies were disabled - changed to always visited and all is now well. How did I miss that?

Simon

글쓴이 cor-el 수정일시