Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox homepage version check does NOT identify outdated version of Firefox

  • 1 답장
  • 7 이 문제를 만남
  • 1 보기
  • 최종 답변자: BenR

BenR
BenR
more options

2nd posting about this issue, from a different PC so as to provide System Details - related thread over here https://support.mozilla.org/en-US/questions/972803

I have Firefox version 23.0.1 installed, update is set to "check for updates, but let me instal them". However it is not notifying me of up dates I know are available. I therefore did a manual update via Firefox>Help>About Firefox. It says "updates are available at www.firefox.com

Clicking on link takes me to the FF homepage but the version check says, "Congrats! You’re using the latest version of Firefox"

But a new version (24.0) of FF has been out for over 2 weeks

Clicking on "download a fresh copy" takes me to the page the language version page, all of which are at ver 24.0. I have downloaded and installed ver 24.0 on another laptop which had the same problem (I will shortly fix this one also), so this post is to see if this is a widespread issue .......

(Note: this is a secondary post as requested by moderator to see aditional troubleshooting info etc., see also my original post here https://support.mozilla.org/en-US/questions/972803?esab=a&as=aaq )

''2nd posting about this issue, from a different PC so as to provide System Details - related thread over here https://support.mozilla.org/en-US/questions/972803'' I have Firefox version 23.0.1 installed, update is set to "check for updates, but let me instal them". However it is not notifying me of up dates I know are available. I therefore did a manual update via Firefox>Help>About Firefox. It says "updates are available at www.firefox.com Clicking on link takes me to the FF homepage but the version check says, "Congrats! You’re using the latest version of Firefox" But a new version (24.0) of FF has been out for over 2 weeks Clicking on "download a fresh copy" takes me to the page the language version page, all of which are at ver 24.0. I have downloaded and installed ver 24.0 on another laptop which had the same problem (I will shortly fix this one also), so this post is to see if this is a widespread issue ....... (Note: this is a secondary post as requested by moderator to see aditional troubleshooting info etc., see also my original post here https://support.mozilla.org/en-US/questions/972803?esab=a&as=aaq )

글쓴이 the-edmeister 수정일시

모든 댓글 (1)

BenR
BenR 질문자
more options

John Your remark (on other thread) about UAS made me think. I therefore closed FF (ver 23.0.1) and restarted it via the "run as administrator" option.

You will see from my answer on the other thread (https://support.mozilla.org/en-US/questions/972803?esab=a&as=aaq) it seems to allow FF to update normally and the www.firefox.com homepage version check to work properly.

So both my systems are now fixed (though I guess I may have the same issue when next update comes out). However that still means there could be a lot of less technical (or lazy) users out there that are not updating FF because of this .......