We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

What the heck is happening with Firefox?

  • 2 답장
  • 5 이 문제를 만남
  • 3 보기
  • 최종 답변자: Dyvik Chenna

more options

Mozilla keeps crashing and not responding, not just on my home pc, but also my work pc - fully updated on two different operating systems. Not happy with Firefox right now. Sort it or I'm going Chrome.

Mozilla keeps crashing and not responding, not just on my home pc, but also my work pc - fully updated on two different operating systems. Not happy with Firefox right now. Sort it or I'm going Chrome.

모든 댓글 (2)

more options

Hello,

I am also using Firefox v24 and am not getting any crashes so it may be a problem with your specific installation rather than with v24 as a whole.

Please see the article below for help troubleshooting crashes:

Troubleshoot Firefox crashes (closing or quitting unexpectedly)

If trying these fixes doesn't help please post some recent crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.

    aboutcrashes.png
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options